I was told that this place had the best pizza in New York. The pizza was great,but the service was horrible! Our waiter brought us water warm as tap water. Never smiled and never checked on us after taking our order. He dropped the pizza on the table and walked away. When Someone asked him a question; he walked away answering the question without even looking at the person. When he brought our change from our bill back; he just threw it on the table and walked away! I was floored when I saw the reviews on this page. I guess that I should have checked these before I went to this restaurant. I informed the host of the issue,but I am not sure that it will do any good. It seems management doesn t care based on my experience today and previous reviews.
I made the mistake of giving this place a second chance the pizza is good but the service is horrible its always horrible our server never even checked back with us never even cracked a smile. I m a waitress and there is no excuse for this there are so many good pizza places in NYC I will just go some were else next time
Hi Lombardi s.....May I suggest that you take a road trip to New Haven Connecticut to taste what pizza is all about. Both Pepi s and Sally s are hands down far superior. They use quality products. We purchased a clam pizza and a margherita pizza spent over $100. It was the most dissapointed meal we had during our long weekend. Too bad we were very excited to visit. We will not return. The pizza had no flavor, thankfully there was salt, red crushed pepper and grated cheese on the table. The pizza came out very quickly. Almost think the dough is pre-cooked. Shame on you! You are definately not the best, not close at all.
Must try America s oldest pizza ever! Roasted Red Peppers, sausage + best tomato sauce on a pizza I ve ever had (sweet, simple quality ingredients from California). The place is an institution--get a tour of the pizza oven, since 1905, they have thumbs up from Rachel Ray you know its good!
OK I'm a pretty skeptical New Yorker when it comes to anything claiming to be the best, but I have to hand it to Lombardi's. Thin crispy crust, excellent sauce, really really good pizza. But the real treat is the clam pie. That may have been the best thing I've ever eaten in my life.
Pizza was nothing special to write home about and the service was really horrible. I think it is the NAME that brings-in the customers. There is nothing magnificent about the place and the crowds who wait 35 to 55 minutes outside are forced to like the pizza because, due to all that wait and hunger, any pizza tastes great - even cold pizza.
The best time to try this place out, if you should, is during off peak hours. On week-ends and holiday, out-of-towners to NYC throng this place. And this place can not handle all that crowding. There is no decent or proper seating and the service and food hits the dumps when many customers crowd Lombardi's.
You sure should try out this place for its names sake but only during off peak days. You might be better off if you stick to your own local pizza parlor in your town. You will save the time, money and the disappointments.
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