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Unfortunately, it is kind of a Dr. Jeckyl & Mr. Hyde.
Have had some really good food & service at breakfast, lunch & dinner, but visiting late night can be quite unpleasant. The place can be empty, and yet you wind up waiting 10 or 15 minutes for a waitress to approach you. On my last visit, I walked out because the waitresses were too busy talking at the counter to be bothered.
It amazes me that you can get a great sandwich at lunch, but the same sandwich served late night is mediocre at best.
Couldn't rate it higher, since they allow this to go on.
My suggestion would be, just stay away after 11 pm.