I went there with a group of people to celebrate a friends promotion for lunch. We got all the way through the meal when a problem occurred with a bill. It had been a second tab to pick up a small poriton of the desert & coffee. The waitress lost my credit card when I went to pay and argued with me that I never gave her the card-an argument pursued. And instead of looking for the card in the back she stood there and argued with three eye witnesses who saw her take the card from me. After asking to speak to the manager out came the card fromt he back. She also made a rude comment how if I didnt' believe her that I could check the video camera just to prove she never had the card.
After getting the card back I never received an apology from her.
When I got back to my job I called the manager and told her what happened. And instead of making any apologies on my behalf she attempted to defend the waitress' actions. She told me that no cards are ever processed in the back but had a hard time defending the waitress when I pointed out that the card was found way back in the kitchen. (What was it doing in there when they are supposed to be back there?) Again no apologies. IF anyone ever eats there bring cash otherwise they might loose your card and blame it on you. The food wasn't worth THAT much aggrevation I had to go through.
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