I love this place! The food is great and the service is wonderful! I order food from there often and it is always really good. The staff is always very nice and helpful. The service is very fast and they always make sure that you get everything you order. There was only one time when I received the wrong thing and when I brought it back they were very apologetic and immediately began cooking the correct food. That was the one and only time that I had an issue with Moon Star and I realized later that it was probably because I had a bad connection when I called from my cell phone. I HIGHLY RECOMMEND MOON STAR to anyone who is looking for a quality Chinese meal.
Although the staff may be hard to understand I actually speak perfect English...
...yet there still seems to be a communication issue.
Every order lately has mistakes. Somethings either missing or it's the completely wrong dish. Expect no help if you bring this to the attention of the staff. Major disappointment.
We got take out from this place. The hot and sour soup was like goo - made from Elmer's glue all. The orange flavored beef smelled rotten so we didn' eat it. The whole meal was trashed in the garbage where it belonged.
Stay away unless you want to die from poison.
Disappointing reaction when food was sent back. The dish came out hard as shoe leather. An overcooked ball of fried dough that was so chewy you could not swallow it. When politely requesting a refund I met with arrogant indifference. Says a lot about the way they run their business. Disappointing on all levels!! NOT recommended.
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