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I stayed about 15 minutes in line, after 2PM. I assume the wait is longer at noon, or 5 to 8PM. I just enjoyed the convenient that Pepe's is open for both lunch and dinner. Service is not bad. They try to sit you fast and serve you fast, and they have more tables compared to the other pizzeria in the neighborhood. This is good for their business and good for customers to get in there fast. especially in cold days and nights of winter. They may not look that friendly in the beginning, well, they have to serve many customers. But if you make a conversation with them, they look very nice and friendly.We ordered two different pizzas, veggie and chicken. I regret I did not ordered plain cheese or clam. Veggie was not great. Vegetable toppings took out the taste of sauce and bread. but the chicken was good. Overall. Bread taste very good, sauce is just right, and cheese is wonderful. Our bread was just cooked right, it had black burned spots, but completely perfect. I did not see any sign or taste of charcoal, but I could tell it was different from other places and cooked in a good oven. It was a little bit salty, but I liked it that way. Bread was thin and delicious, with a wonderful fresh bread aroma. sauce had a nice taste of tomato, but not too sour, Cheese was different from any other place that I had pizza, and overall pizza did not have as much fat and oil as other places.
Environment is just OK, with old decoration and furniture. Restroom is small, but clean. We could see the kitchen, it was big and clean. Many young guys were working in the kitchen, they have good size of staff to serve the customers fast, and make the waiting time shorter.
Parking is a problem in that neighborhood, it may take a while to find a spot to park in busy time of the day, Try Pepe's parking lot first, you may be lucky to find a spot in there, Then try the street.
It was my 2nd time in Pepe's in three years and If I go to New Haven, I will stop there again. I would recommend it to all, it is a great pizza, one of the best.