Bangkok Gardens, New Haven

The food at this restaurant is excellent, however, the waitresses are rude and unaccommodating. They think they are better than their customers, they will not smile and barely utter one word to the customers. When we asked if we could move our table to a quiter spot the waitress gave us a look of horror...there were very few people in the restaurant at the time and many tables were available. She agreed to move us but made sounds to let us know she felt we were bothering her.

I've been a patron of this establishment for years and have ALWAYS enjoyed the great food I do give it a 5 star. This week I visited with my Mom my dish was wonderful however, my Mom ordered a dish with rice and beef in which the beef was so over cooked she couldn't eat it. The waitress was told about this and said she would tell the chef. No one came to the table in regards to this issue. When the waitress came with the check we asked for my Moms left overs except for the beef to be wrapped to go. I looked to see if anything was taken off the bill but nothing was. I thought maybe the chef made some fresh beef to put into the to go dish but when Mom got home she said no. I'm so dissapointed that any establishment would ignore this issue it is NOT good customer service. I'm not sure if I will return there in future. :(

Almost all dishes are too sweet. Waitresses barely respond to customers. There are a few other Thai restaurants in the same area. This one is below average.

Once reliable, Bangkok Gardens seems to waver from visit to visit. Are they resting on their laurels?

The fanciest of the Thai restaurants on Chapel street. Food is passable but no standouts.

This is a great place to eat for a very reasonable price.

high quality authentic Thai

very tasty and nice to sit in the atrium room during the day

A very good lunch spot and reasonably priced. A favorite for young professionals who like curry.

For some reason, it seems to be the most popular Thai restaurant in New Haven, but with so many competitors on nearby blocks, Bangkok Gardens seems to have the worst food. Standard Thai offerings without any pizazz. Still they must be doing something right as it is often crowded.