Cloud 9, Augusta

The staff thinks there so much better then everyone else, a real bunch of snoobs. They single people out. they make up rules to fit how they are feeling. The prices are way more than they should be. I don t think they know how to clean. Theres mold growing in the bathtub. Hair in the drain. If you use the gym you have to carry your wet towels up and down the stairs you can t leave it in the bag down stairs. They started painting and never finshed so some rooms are half painted. The pool only works half of the time and well go days with out being able to use it. The hot tub only has 2 jets that work. The Aerobics instructors give new people or vistors the cold shoulder, They will not turn up the heat or open a a window when its needed. They will not stop and help people when they are falling behind. the lady at the front desk use to leave your towls on the desk and would work out and not do her job or greet you. I used this place for years and nothing ever changed.