We are locals. This store used to be pretty good. Last time we were there service was slow and not because they were real busy, fries were cold but were replaced with hot ones, hamburgers tasted old and my husband had a long hair in his burger. YUK! There was no charge for the burger but it will be a while before we go there again.
i am from maine and i went to N.H and stopped at Friendly's to eat. my meal came out to me and my friend my burger was not cooked all the way and she asked for no mayo and ranch on the side it did not come out that way. i sent my burger back . they gave me the same burger back with nothing on it, and my fries were cold. all the manager did was take 10% off our bill i think we should have been treated better then that . out food was sent back 3 different times!
My kids love the friendly's restaurent chain. So when we don't have time to go home to eat they beg for it. This particualar restaurent however lacks in the service and food we have come to expect. Their prices are higher than at other chains. The wait staff was nice but over worked beccause there is never enough waitresses, therefore the service was slower than usual. I went with my two kids and all of our orders came wrong. My kids didn't get everything in their order and I got the wrong vegtable and my chicken was not made like the menu said. (it had ingreadents missing) They did take my meal off the bill which I appreacated.
A chainwide problem I am sure, is that they took the low carb and low fat dinners off the menu. They still have the low carb and low fat ice cream.
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