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I have never had as bad an experience at ANY restaurant than what we had at Pizza Place Pie & Suds.
Initially we were told we would have a 5 minute wait. We questioned this as we saw most of the tables did not have food and tons of dishes were backed up at the counter waiting to be served. The hostess assured us that we would be seated soon. 35 minutes later we were shown to a table.
Our waitress came over fairly promptly and asked what we wanted to drink. As we had two small kids and it was getting late (and we had had plenty of time to review the menu) we ordered everything right then and there.
40 minutes later I went searching for our waitress to ask if we could at least get the salad we ordered. She did apoligize for the delay - explaining that they had a large number of take outs taking priority that evening. (Had I known that I would have gotten quicker service if I had called my order in instead of giving it to our waitress, I would have.) Eventually we got the salad. After a total off two hours since we had first arrived, I searched for my waitress again and she could not give me a definitive time when we would get our pizza. Others who had come in long after us were eating but no one could say why we had not gotten our food or when we would get it. (Apparently it is not a first come first served restaurant - with orders filled as thecooking staff feels.) As it was long past our kids bedtime at this point, we left and went to McDonalds.
Obviously the restaurant was understaffed and not prepared for diners that evening, but no one seemed to be in charge and certainly no one tried to appease (much less please) us or others who had to put up with their bad operation.
I cannot comment on how good the food is at the restaruant, but I can say if you want a misrable dining experience, go to this restaurant. By the way, the McDonalds, was McDonalds, but at least we got the food while we were still on our vacation.