The Fireplace located in Brookline Massachusetts is a cosmopolitan New England Grill serving food with integrity while celebrating the bounty of the ... More
The Fireplace located in Brookline Massachusetts is a cosmopolitan New England Grill serving food with integrity while celebrating the bounty of the region and its Colonial influences. In addition to being the 1st Certified Green Restaurant in Boston, the restaurant has won numerous awards and mentions including Outstanding Wine List (Wine Spectator 2013), Chocolate Madness Winner
Good Food, Bad Service
I ate at the bar on Friday night, my first time at the restuarant.
I was not at all impressed with the service. To start, the male bartender was not friendly and took quite some time to get drinks. He then rudely asked a couple to move down the bar becuase they were taking room away from others and 'crowding' the service area.
In addition, a couple sat at the bar. The female bartender came up the them, placed the menu hastily in front of them and said 'here you go'. They were not greeted in any way.
This unfriendly and somewhat rude service took me by suprise. As a former server and bartender myself, I found this to be unsettling. In additon, I was quite suprised based on the great things I have heard about the establishment.
this restaurant is simply not worth the price tag! if you want to pay $50 per person for a meal go somewhere else. The serice was off, the food was okay but just not worth the price. If i had this experience in a local pub i would have said good but not at the fireplace which pretends to have qual;ity food
used to be a fan but no longer!
After reading the previous review of one of my favorite restaurants, I felt obligated to share my own experiences. I have always had consistently good meals at the Fireplace: the cheeseplate is wonderful, the salads are great, and I absolutely love the roasted half chicken and mashed potatoes! I have brought family from out of town there as well, and all have raved about the great meals. My only complaint would be the brown paper on the tables- a little too casual for the prices you pay there- but other than that, a nice and cozy restaurant!
The waitress forgot to mention the two things on the menu that they didn't have and only told us as we were ordering them. Would have been good to know since I picked the place for the options the menu offered. Then after getting our bread and drinks we were asked to move. Apparently the inexperienced hostess seated us at the wrong table. Food was mediocre. Mussels were small for the price and the chicken was something that I could make at home for a lot less (would have had the steak, but they didn't have steak on a Saturday night). Staff wears jeans that are too low and should not be worn when bending over tables (we didn't appreciate the rear view thrown in our faces when the table next to us was being cleared). No direct apology from the Manager was received (I don't even know if he knew); however, they did offer us free desert. Neither of us were interested in desert so we declined. We received no compensation (not even the drinks were taken off the bill). Will not go back to this restaurant and would advise my friends not to as well. There are plenty of other restaurants out there...
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