I was a regular customer.
Food is questionable at best
Customer service has gone down hill.
After politely trying to explain to the owner that I had tasted a piece of spoiled meat, he refused to take the meal off of the bill and felt that I had an ulterior motive and then proceeded to call me a liar when I explained that this was not the case.
He handled this situation in a completely disrespectful and unprofessional manner, upsetting the company I was with and the other patrons around me.
I would've had another entree (and paid for it) if he just apologized or acknowledged for what had happened and validated my concern.
What am I missing here??? I went there tonight jonesing for some Mexican food (just returned from Los Cabos MX). I usually go to neighboring Accapulcos but have always wanted to give this place a shot. After seeing stellar reviews, I was hoping for the best.
I got the worst. It was HORRIBLE! The beans were bland (lacking in even the tiniest bit of salt), my encheladas were incredibly dry and had barely any sauce on top. Everything was so covered in cheese, i couldn't tell the shrimp tacos from the burrito from the enchalada. It all tasted the same--cheese and sour cream in a tortilla. HORRIBLE.
I LOVE Mexican food and have had authentic IN Mexico as well as much Americanised Mexican (heck, I even like Taco Bell) and this was just awful.
Next time I'll go to Accapulcos.
The Alamo has the BEST salsa I've ever had and they'll bring you as much as you want. The prices are great, the food is excellent and the Margaritas are very tasty. The only downside is that when they get really busy the service is sometimes a bit slow.
Service is just ok. Menu is boring. Typical Tex Mex food prepared with no passion. The rice and refired beans were undercooked. Beer selection is slanted to Buds and Coors type swill. They have outdoor dining but on picnic tables. Cut me a break! The only redeeming quality is they give you free nacho chips and salsa. You're better off at Acapulco's.
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