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The few times I have come to Betty's I have had to wait 10 minutes for a table to be bussed for my party. The servers are no where to be found, even though it is a hard place to get lost in. The tables remain dirty, flies flying around over head and pretty much no service. The pizza is really good...but when there is no manager there or anyone that seems interested in quality and customer service then it can really have an affect on customers.