I was staying here with my airline crew and we all found it lovely. Definately the best Hilton we use. Staff are all lovely and welcoming,our rooms were immaculately clean and presented, beds are amazing. Prices in restaurants and bars are ok by 5 star standards. I look forward to returning in November. Location great for concerts, but Houston Downtown has very limited shopping, so be prepared to travel to the suburbs.
Very good location, for a sports fan or if you are going to a convention. The were overbooked the first night, but I got a Ok room for 50% off.
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So not worth the time,effort, or money
By MelissaS, 03/27/08
First of all you have to pay 15.00 a day to park, Nobody greets you with a smile, the walls are paper thin so you hear everything from the hallways and the rooms next to you. When you call in the middle of the night to complain they blow you off. I expressed my unhappiness to the check out girl and all I got was a card with a number to call. I ...
4 of 4 Yahoo! Users found this review helpful
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Reservations and room requests
By A Yahoo! Contributor, 09/06/07
I placed my reservation for a special event during Sept. 2007, and requested a smoking room, and there were options to select a smoking or non-smoking room. I was told that, at that time, there were no smoking rooms available, but there could be cancellations. Two days later, I called with my confirmation number and told I was ...
2 of 3 Yahoo! Users found this review helpful
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No Free Amenities
By A Yahoo! Contributor, 07/30/07
Hotel is very beautiful. Loved the table made of granite in the room. I did not like that there were no free guest amenities,e.g.: 1. Parking was not free-$12 per day if you self parked. 2. No microwaves in room-fee charged if one requested. 3.Charge for internet service. I had a wheelchair accessible room, but, the room did not have enough ...
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We were not comfortable!
By edgar m, 07/11/07
Room service did not change our sheets after our new born, 2 months had an accident in the middle of the night. Room extremely dirty and room service for standard operations weren't up to par. Alarm Clock was put in our room the same time sheets were overlooked. Wake up call at 6am ended up being at 7am? Missed an important meeting because the ...
3 of 5 Yahoo! Users found this review helpful
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Skyline Bar & Grill is Great
By A Yahoo! Contributor, 11/27/06
My husband and I celebrated our 40th Wedding Anniversary, my 60th birthday plus our brother's 46 BD at the Skyline Bar and Grill. Service by Freddy was excellent as was the food. And of course, the view from our wonderful corner, window table was fabulous. What a wonderful surprise that two beautiful desserts were presented wishing us happy anniversary and happy birthdays - Thank You for making these events so special
Nancy Hiner
1 of 1 Yahoo! Users found this review helpful
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Hidden Treasure
By A Yahoo! Contributor, 09/20/06
Hilton Americas is located between GRB and Toyota Center. Easy access to Minute Maid and Main Street Happenings.
Rooms are spacious and clean. The CAFE RESTRAUNT has cuisines to die for and excellent kids menu. Angus burger and Filet Mignon had me beliving that I was at a fine dining establishment (Cafe is a casual restaurant). My kids talked ...
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Everything is Extra!
By A Yahoo! Contributor, 07/29/06
The Hilton America's Houston is a very nice hotel and is extremely convenient to the George R Brown Convention Ctr and the Toyota Ctr.
BUT, be prepared for your bill to grow rapidly, due to the hotel's apparent policy to charge extra for every little feature. This is not an all inclusive type of hotel at all.
$9.95 for high speed ...
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CONVENIENT
By A Yahoo! Contributor, 07/24/06
VERY CONVENIENT TO THE TOYOTA CENTER. NICELY APPOINTED ROOMS. WONDERFUL BED LINENS. SKYLINE BAR WAS RELAXING WITH A LOVELY VIEW. THE BISQUE IS OVERRATED AND THE SALMON APPETIZER WAS YUCKY. WEAK DRINKS. THE CRAB BALLS AND THE SCALLOP APPETIZERS WERE GOOD BUT NOT ENOUGH FOR TWO PEOPLE TO SHARE - SO ORDER YOUR OWN. THIS IS A CONFERENCE HOTEL. NOT A BED AND BREAKFAST. ALL OF THE CONFERENCE PEOPLE WERE A BIT LOUD AND OBNOXIOUS.