if you like tiny pool areas and limited lounge chairs by the pool. I stayed here the second weekend in May to see a show at Stubbs BBQ. The hotel is pretty convienent to everything like 6th St. and the front desk was very courteous but the pool area was TERRIBLE. The people at the pool check in desk were rude.Not only that but there is very, very ...
I love this hotel. I stay there every year for a conference that should be a nightmare. The people the staff have to deal with... But they treat me like a princess from the moment I walk in the door. They are helpful, friendly, generous... I would never expect this level of service (5 star) from a conference hotel and I refuse to stay anywhere else ...
From the moment we got there, the service was great. Very clean throughout the hotel. Very nice room. We have no complaints...plan to stay here if we return to Austin!
The Hilton Austin was a nice hotel but the noise from Sixth street was terrible. We could hear music, people partying and cars honking right outside our window until 2:00 in the morning. Needless to say we didn't get a lot of sleep. It was a Saturday night so maybe this wouldn't be a problem for weekday stays. It's a shame because otherwise we liked the hotel.
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Management needs to be fired
By A Yahoo! Contributor, 12/18/07
We booked our 300 person holiday party there with the assurance that valet parking would be included. That was a lie. No valet parking and the ambience of the hotel is disjointed, surgical and unromantic. This is on top of an experience of a friend who arrived at 10 p.m. only to be told that his reservation was not available. Shuttled off to ...
1 of 3 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Nice Bed, Good Location, But....
By A Yahoo! Contributor, 08/07/07
The Bed was probably one of the best I have ever had and the convention center is across the street, but I would not recommend it.
It's a bit pricey and the view was bad. Check in was great but the desk suggested a pizza place that was NOT GOOD AT ALL "Pizza Classics". I ended up with a handicapped room, which I didn't ask ...
2 of 2 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
Just OK
By A Yahoo! Contributor, 06/24/07
If you think you are going to play premium price and get everything thrown at you, think again. The price you pay for the room gives you, the room ONLY. There are no drink or snack machines, you can conveniently get something at them in hotel restauraunt. Cokes are $3 and it goes up from there. I had to walk back to the 6th street area to buy ...
2 of 4 Yahoo! Users found this review helpful
SHOW FULL REVIEW
OVERALL
Service
Cleanliness
Location
Value
design flaw
By A Yahoo! Contributor, 05/21/07
Our room looked out on HVAC, which would have been bad enough, but the roof had all kinds of trash on it - old buckets, cigarettes, bottles, and, oh, there was a five-foot concrete wall around the entire perimeter of the roof, so most of the view of the Austin skyline was blocked. Who designed this place anyway? Even by ugly new hotel standards this was pretty bad. That said, the service was good and the room itself was fine.
What a fantastic stay. There was a problem with our reservation and the front desk took very good care of us. The staff were all friendly and the facilities were excellent.
We were in town for the American Camp Association conference. The facilities and service complitmented the conference.
Thank you for a great trip. Best Regards, Marc Manoli
The place was clean and new. That was about it. Our room was hot both nights. They "misplaced" a copy of our credit card. They kept calling us and leaving us messages the first night to bring us another copy. Hello? We were at dinner while they called "3" times! They called us the next morning and said it was declined. I called ...