We stayed here for 5 nights and it was at a very hard time ( my Mom was very ill and passed away). We were treated very well by management as well as staff. We went back at a later time to take care of some business and were treated just as well.The room was very clean & when we needed to sleep during the day things were left for us (extra towels etc.). Thank you to the Patels & staff.
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BEST PLACE TO STAY IN CROCKETT
By A Yahoo! Contributor, 02/09/07
This is a newer modern Inn, with nicely appointed rooms. The linen and bedding is great, as are the beds. Extras include refrigerator, microwave, and in-room safe for valuables plus complimentary in-room coffee and coffee maker. They even furnish real glasses and real coffee cups in addition to standard plastic and styrofoam disposable glasses ...
I had a wonderful visit at the hotel. The rooms are very clean and relaxing from the new bed sheets to the relaxing shower. Jay Patel is an excellent hosts.
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Management not helpful
By A Yahoo! Contributor, 08/31/05
The staff wasn't helpful at all. Asked for a e-mail or fax confirmation. Was told by person making the reservation, No. Asked for manager the next day he said he would fax it. The day after that is still wasn't here. Our agency all ways receives from various hotels either a fax or e-mail confirmation when making reservations.
I felt the place was very clean and organized. The setup of decoration was nice. The next time I go to visit the in-laws, I plan to stay there again. However, the hot tub didnt run hot at the time. This was the only problem I observed. I am sure they corrected that by now.
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3 of 3 Yahoo! Users found this review helpful
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Awful
By A Yahoo! Contributor, 04/29/05
Making reservations was a nightmare. I was on hold for 20 minutes. The lady that tried to help me couldn't answer any questions. I was told to call back in the morning to get the room rate and when I called back all rooms were full. Not a good experience.