ONE words Horrible, worst of the worst! noisy, rude, bad service!!!i stayed here for two days, and i quickly left on the next! Evening and morning.. people outside start screaming, and the hotel does even do anything about it! it loud, noisy, a disgrace!

my son and i stayed at the hotel over christmas in 2005. the room was very clean and new and the staff was friendly.

Good location on Manhattan, close to subway, whole foods, restaurants. Good Value. Small but interestingly industrial modern design. No gym sadly, but internet access in bar.

We had the pleasure of arriving in the midst of a labor dispute complete with picketers with bull horns. The kicker is that the strikes had apparently been going on for several weeks before our scheduled arrival date, yet nobody at this hotel or Starwood bothered to notify us in advance as to the disruption to service and general noise nuisance ...

I stayed at this hotel for three nights on business. The service at this hotel was exceptionally unfriendly and unpleasant.

Particularly, I had negative experiences with check-in, room service, and phone service. If you are looking to stay here for business, I highly advise against it. If you are looking to stay here with your family or ...

We made reservations based on the positive reviews we read online. We were not disappointed. The place is very clean and the staff was very pleasant. Also, found the location convenient to all forms of transportation.

This is my 3rd time back to the Sheraton Four Points Chelsea in 2 years. Chelseas has to be one of the more trendy districts in Manhattan and this hotel is perfectly situated in the heart of it. I checked in at 11 AM even though checkin was at 2 or 3. The staff was very competent in guiding me to city hotspots. The front desk were extremely ...

What I love about boutique hotels is their concentrated service factor. The Four Points certainly does this immediately when you walk into the door. The staff are friendly, especially the housekeeping staff which are always smiling. The location is right next to the hot spots including Crobar. The happy hour is buy one get one free. What more ...

First off, I would like to state that this hotel stay was absolutely amazing from check-in to check-out. When we first checked in at 7 o'clock me and some friends were exhausted from the drive from Ohio. We were too tired to go out for the night so we stayed at the Hotel's bar. We met some awesome people at the bar having a good time and ...