When I checked in I agreed to 10.00 parking fee and was given a tag to put on my dash. There was a parking space for my car. Came back from dinner, no parking spaces. Desk girl said she would remove 10.00 from bill. She directed us to a lot across the street that was full. We went to the Hermann lot where we had to pay 12.00, but we could not ...
This hotel was very nice. A beautiful historic hotel with newly renovated rooms. The service was very good and everyone was very helpful and polite. Parking was not easy would be the only complaint.
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Disappointing in many respects
By A Yahoo! Contributor, 01/30/07
We arrived too early to check in, and the manager confirmed our booked room type (king, balcony) and told us to come back after 1:30. When we came back, not only had he "accidentally" changed our room rate to $40 more, but suddenly we only had a 2-queen room. That would have been OK, except the balcony door didn't close all the way, ...
This hotel was very nice. It's in a good location, the room was clean, the staff was nice. It's a short walk to the riverwalk and the alamo. Only complaint would be the limited parking area. But I would definetely stay again.
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great location, great waffles
By A Yahoo! Contributor, 10/10/05
This hotel has a great location, near the riverwalk and buses. Nice staff, though not always very knowledgeable. Our room was clean though dark due to a small window and dark appointments. The bedding was top notch and everything was in working order. The waffles are great though you wait in line a while to make your since it is one at a time. There is no place to eat the waffle except back in your room since the lobby is quite small.
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1 of 2 Yahoo! Users found this review helpful
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Good Value near the Riverwalk
By A Yahoo! Contributor, 08/01/05
Just a short block to the Riverwalk, this hotel was clean, safe and well run and a fraction of the price of the hotels right on the river. The room had everything we needed including a balcony where we could hear music from a local concert in the evening. When we were there the facade was under renovation but we never heard any noise or suffered any inconvenience because of it. I plan on returning and would reccommend this hotel to friends.
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2 of 3 Yahoo! Users found this review helpful
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its ok
By A Yahoo! Contributor, 06/04/05
its real dirty i really did not enjoy my vacation. it did not meet my expectation