If service does not matter and you are just looking for a clean and comfortable hotel in Hanoi, this is a good pick. This Sofitel does not match the excellent service of other Sofitels. The staff of this hotel are unwelcoming, from the reception staff to those that work in the restaurants and fitness center, which makes for an overall poor experience. Before you book a room, be sure to request one on a high floor with a lake view.
I've ever seen great hotel like that before!I feel everything maybe prefect!I love this Hotel! My older brother, he design some room in this hotel for a company.I came there and he shown me something in this hotel. But I don't like garage of this very much!I think it not big enough to contain cars.
1 of 1 Yahoo! Users found this review helpful
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great lakeside beautiful!!
By A Yahoo! Contributor, 11/28/06
Ha Noi have so much lakes and hotels. I know Sofitel Plaza hotel, next Westlake. View so best, fresh air, large, cleaning. welcome to Ha Noi.
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Sofitel Plaza Hanoi
By A Yahoo! Contributor, 10/19/06
The staff of this hotel are excellent. From the minute you step out of the taxi you are taken care of. Front desk staff do their best to accomodate your requests. Domestic staff are friendly and respect your privacy.Nice place for you guys !
Instead High cost but This Hotel Good services and Views The Room is ok, When you go to bacony you can see Ho Tay Lake and Truc Back Lake
It's quite near Hanoi Center and convenience for travelling
2 of 2 Yahoo! Users found this review helpful
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I would go back in a minute.
By A Yahoo! Contributor, 04/16/06
The hotel was clean. The room was great. A beautiful marble bathroom. Recommend a high floor. We stayed on the 10th, which had a beautiful view of the lake area. The breakfast buffet which was included was good.