WORST customer service for any hotel I've ever been to
By A Yahoo! Contributor, 05/16/08
Of all the Pacific Hotel chain of hotels, this has the worst customer service. The front desk people were the rudest I have ever seen, completely unprofessional, and they give you the run around if you try and get in touch with their manager. I called for a month straight, and somehow he is always on vacation or "in and out", and every ...
I dont post that much on here but I wanted to share my latest experience with everyone on here, since it left me in tears and homeless in California with my child after surgery.
I booked reservations 5 months in advance with the Crestview in Mountain Veiw, CA. I had stayed there previous times and had no problems at all. The staff was ...
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i wouldn't stay here
By A Yahoo! Contributor, 09/05/06
the room had mold. a/c was falling apart. alarm clock was broken. needs a new phone. more tv channels would be nice. water level had changed. suds came out of the tub drain.
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great hotel value
By A Yahoo! Contributor, 06/07/06
We booked this hotel for a graduation trip and were so happy with what we got for the price, we'd recommend it to anyone. The hotel offers buffet breakfast and light dinner with no extra charge. Not gourmet, but a good variety of food offered. We had a smallish room, but with a fridge and microwave, which was great. The hotel is super clean, quiet and has a friendly staff. No complaints whatsoever!
What a pleasant surprise! The Crestview is outstanding. I've stayed in business hotels two-dozen times in recent years, different ones every time, and this one takes the cake. They didn't have my single non-smoking room with a king bed, so they gave me a suite with two big rooms, TVs in each, and two of the most comfortable queen beds ...
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We can't wait to go back!
By A Yahoo! Contributor, 03/14/06
My husband and I stayed here one night, and loved the room, price and service so much, we made a special trip back just to stay another night before flying home! It felt like a B&B. We are planning another trip to the Bay Area, and will try squeezing in another stay!
Stayed for 7 days for a work related trip. Business travelers will find it of average quality. You can not beat the rate for the area and the quality.
- Fewer TV stations that would be expected (and no Fox News!). - Breakfast was ok but the same menu everyday. - Room was clean and no maintenance problems. - Never had road noise but the ...
We just stayed here on 1/5/06 just for one night - too bad it was just for overnight! What a great little place to stay. Wonderful room with a romantic look to the whole hotel. We were in San Jose to pickup a 64' El Camino, my husband of 39 years, just bought - and we really loved the in-room jucuzzi for two! Hot breakfast that was more ...