I do not believe that the hotel is rated for its hotel service as much as for its utilities especially the golf course and the swimming pool. As a business traveler, you expect a four star service to be fairly comfortable but not in this hotel for the following reasons:
1) The classic room I was put in is not even as good or comfortable as any ...
A colleague and I went on a 2-week business trip to Sophia-Antipolis. We reserved 2 rooms at this "Grand Hotel/Country Club/4 start hotel expecting a 4-star experience. The rooms were tiny and inadequately furnished, the hotel itself was in dire need of remodeling, and the front desk service was horrible. The only decent experience we had ...