We enjoyed the downtown location and the friendly staff. The Restaurant on site was very good for a nice dinner treat. Rooms are small and the hotel is very old, but that said, it had character. That is a nice change from the blah chains. Would very much enjoy staying there again.

We stayed 2 nights. Very clean and just what i expected for a historic hotel. Parking could have been better, but a little stroll down downtown never hurts anyone.

We reserved a non-smoking king size bed room.
We got a smoking room with a queen sized bed.
The room had a stale stench to it, when I attempted to open the window, which had a plastic covering over it so you could not see outside, the screen was torn apart. The reason the plastic was over the wide was to hide the huge electrical equipment ...

This hotel is adorable! I walked in and was greeted by a friendly staff that was the personification of "the west!" The big open lobby has this tile floor and I could have sworn I could still hear ragtime piano music bouncing off of it. The room was comfortable, just right for me and my friends but the atmosphere was right on. We were looking for a place to really feel that western vibe - and this is it! I will definitely be going back.

The Plains is a "historic" hotel. That comes with both good and bad. The good was clearly the location and proximity to other historic structures and points of interest. In addition, some modern conveniences were available (spa, coffee bar, etc.) that were well managed. The bad was occasional unavailability of hot water and ...

I love the Plains hotel here in cheyenne. Though I don't stay in there rooms. But there coffee shop and restaurant is top of the line. The staff there is always friendly... I just love hanging out there, I use there WI FI and just enjoy the beautiful hotel in Downtown Cheyenne Wyoming...

This classic hotel in Downtown Cheyenne is definatly a place to visit if coming through Cheyenne. The restaurant is really nice, however to modern for a lovely old hotel. Most of the rooms are a bit on the small side, but still quite cozy. Also has a great espresso shop and gift shop. Must see place, whether you need a night sleep or just stop and visit.

The Plains hotel is a wonderful place to stay. Great location! The staff is wonderful. Pat and all the girls are great. They make you feel at home and help in any way they can. We loved it here. It is like going back in time with all the luxuries of today. We had a great room with very comfortable beds. It is within walking distance of great restaurants and shopping. We will definitley go back.
Angela Beard
Baylis, IL

I'm in the local area on business for two weeks. Last week I spent at the Plains Hotel. This is what I experienced.
-The Hotel is in a great location, accross the street from the Depot.
-Unless you get a suite, there is no micro-fridge or microwave.
-I stayed on the 5th floor and water took forever to heat up....I mean like three or four ...