We stayed before when it was Renaissance Ilikai and love it. This time it was a horrible experience. No restaurant, no shops, no employees, it's a ghost town. Property itself is in very poor condition. Needs a total renovation, especially in tough economic times to increase business. We'll never go back! Would not recommend anyone to stay there.

The overall facility has not been kept updated and presentable to be in the location it is. Needs a lot of painting and renovating. No pool in operation while there, resturant closed, and rooms were to be adjoining and we were put on opposite wings. All the halls to the rooms were very warm, elevators hot - no a/c in either.

Our excellent experience at the Ilikai began a week or two before our arrival, when we called to ask a question. The person who answered the telephone recognized us using caller ID and greeted my husband by name. Similarly, when we checked in, the valet parking attendants, the bellhops, and the desk clerk all treated us as graciously as we had ...

The Ilikai Hotel is a quiet hotel close to the Ala Moana Beach. The concierge, bellhops and the front desk all gave very good directions on where to eat and what to see besides the beach! The room was large, spacious and had a good view of the city. The bed was comfortable and the lanai great! Due to construction, two restaurants were closed, ...

Great location, beautiful ocean front hotel next to Hilton Hawaiian Village. Wonderful vews, easy walk to Ala Moana Park. Ask for the quiet side of the bulding.

The Ilikai used to be the best place to stay - not so anymore. The main pool is closed while remodeling part of the hotel, Canoe's is closed while remodeling, the Japanese Restaurant is closed - there is no lighting ceremony anymore - the whole courtyard is dark and dull. Also, the noise of jack hammers continuously from 8:00am - and pounding ...

We selected this hotel for our honeymoon. Not a great choice. The lobby was fairly nice with a great breeze and nice staff. The elevators were hot, stopped on the wrong floors, and were so slow. The hallways were also hot, outdated, but clean. Housekeeping was very detailed! The parking valet was $25.00 per night and we were told we could not ...

I will NEVER NEVER use or recommend this hotel to anyone. I assumed some of the reviews I read were probably from those few that gripe about everything. To them, I apologize.

We have family here and my daughter was married here. I have had nothing but great experiences here. Although I booked the most expensive room they offered, the rest ...

My wife and I stayed at the Ilikai for our 30th wedding anniversary.We really enjoyed the stay.The staff was very helpful.The room was very nice and comfortable,and very clean.Just a short walk to the beach.And a large shopping center within two blocks.Close to Resturants too.We were on the 24th floor had a great view of the ocean and the boat ...