Great rooms but staff needs significant improvement
By A Yahoo! Contributor, 03/07/07
I stayed for six days but I will not return. The hotel itself is historic and amazing. The rooms are plush, clean, and well-maintained. The furniture was luxurious. The balcony was super except for the boring view. Many channels on the flat screen TV but few in the English language. Room service, minibar, internet, lobby bar and laundry service ...
bella, bella, that is a beautiful hotel in a wonderful quite street today in Roma, we have stayed 3 times at the Excelsior in the last 5 years, and will be staying 5 days in September to complete our 1 month trip to Italia, for our 15 Wedding Aniversary on the Via Veneto at the Excelsior, if you have a problem walking to the sites, take a cab, we ...
You read some of the reviews and it can be a bit overwhelming, but actually experiencing this hotel, that city, was just an amazing event in itself. My husband and I absolutly loved everything the Westin had to offer, everyone was friendly and the room lived up to our expectations. Some days we just wanted to live in that room, it was heavenly. We can't wait to go back one day, we'll continue to dream until that day comes.
3 of 6 Yahoo! Users found this review helpful
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Can't until I come again
By A Yahoo! Contributor, 01/23/07
I liked how the hotel was alwasy clean, and everyone was nice. The lobby was always there when you needed them and quite nice too.
this place is bad and i suggest never ever ever ever go there ever ever ever again. horrible everythingness. ya so dont go. i want it all to myself.
0 of 9 Yahoo! Users found this review helpful
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AWESOME
By A Yahoo! Contributor, 11/27/06
IT WAS A VERY NICE HOTEL AND TOTALLY WORTH IT FOR SUCH AND AVERAGE PRICE. IT WAS RATHER LOVELY. the service was ok it was nice but it definitely was nto as good as the service at the hilton but all in all the service was good but could have been better, the hotel was lovely and pretty well managed.
0 of 3 Yahoo! Users found this review helpful
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Beautiful hotel, not so great location
By A Yahoo! Contributor, 09/28/06
Overall, the accommodations, service, rooms, and details were outstanding. However, the location is uphill from all the sights, and it became really difficult to have to walk our way back up to the hotel after a full day of walking and sightseeing.
2 of 3 Yahoo! Users found this review helpful
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Who could ask for more?
By A Yahoo! Contributor, 08/28/06
Unrestrained opulence, fantastic amenities, attentive but unobtrusive service and continental cuisine to die for. I've seen Italy in all its glory--the Cipriani in Venice, the Park Hyatt in Milan and the Cavalieri Hilton in Rome--and must say the Westin Excelsior is non pareil. No matter your purpose, whether it's a high-powered meeting ...
Very nice compromise of old word Italy and American comfort. Service was great, location was OK, it was at the north end of everything and up hill. We walked down to see everything we wanted to see and got a cab back. We spent a week in rome at the Westin and enjoyed it. I feel that is was overpriced tho. I've stayed in nicer holels for less money. The concierge was the best.
1 of 1 Yahoo! Users found this review helpful
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Had A Great View of It
By A Yahoo! Contributor, 08/28/06
I stayed @ the Days Inn across the street and was admiring this hotel. It looks GOOD, or at least a lot better than where I was staying. I give it a 4 stars just for looks :)