We booked this hotel back 2008. There are two parts to the hotel, one newer and one definitely older. We stayed in the latter. There were four of us (two rooms). The rooms were large BUT had old, shoddy furniture. Bed bugs were a definite worry. We skipped breakfast the next morning since the food area looked as grim. And Crawley . . . yeesh! I would recommend staying in one of the nice country hotels near Gatwick.