This hotel isn't very good at all. Service in general tends to be slow. The rooms are not really comfortable. The air conditioning seemed to have some issues because it was always hotter than desired. I don't really recommend this particular hotel at all.

There was nothing that i dislike about the place. I had one of the beat vacation the hotel is one of the best that I have stayed in. The services
is one of the best and the rooms are nice and clean they treat you with
the up most respect. The front desk people are very polite and will do everthing to make your stay as nice as possible. will I ...

I liked the decor, the staff, the atmosphere and the policy they have. If someone does not have a key, they can not go up to the rooms. It was convenient the fact that they have currency exchange at the lobby. The staff speaks fluent english and very nice. I only ate one meal there, was not impress. The only thing I could say needs some improvement ...

My husband and I enjoy this hotel the personnel so friendly, make you feel so comfortable, excellent service in the breakfast Angel was awesome, ariel in the front desk make extra mile to get the room desire, Luis at the pool, very friendly guy, Darling in the Gym and Ruperta also very good service with room and all surprises with the roses. I ...

i thought the service was excellent, and the staff was courteous and friendly. the overall decor was very relaxing and its location is close enough to most places that i wanted to go to1

I actually enjoyed the hotel once I got past the checkin! Due to the regulations of the hotel, make sure everyone staying at the hotel is on the list that they may or may not inform you of, because I arrived after my boyfriend, and was denied entry into the hotel, and then was told I couldn't stay at the hotel because I wasn't on the list! ...

Great hotel...friendly staff. GOOD FOOD and service staff is quick to respond. I recommend it to one and all. Located near many shops and area is easily accessible from anywhere in the capital.

The staff was attentive, the breakfast buffet was excellent, and you get a pretty good exchange rate for $$ at the front desk. I'd stay there again. Good downtown location.

The lobby, pool area, bar and restaurant was nice. However, the rooms were like Motel 6. I could not believe they rated this hotel as a star 4. I could possibly see a 2.5 rating. The room was horrible. I don't know about any of the other hotels in the area but the Renaissance appeared to be nice. I would not stay at this hotel again and I would not recommend it.