If you are looking for a vacation that involves in- room dinning or daily maid service this isn’t it. My wife and I bought a week at this location at a charity auction and assumed because it was a Westin property the service would be similar to other Westin experiences I have had. There was no sense of urgency or anyone onsite that seemed ...

We own a 2bedroom every year. Annual fee is out of sight 2K a year! When we bought the plan for our 2nd phase showed views of the ocean from every room. Westin got greedy and changed the plans, and now we have a reduction of 50% of ocean peek from most of the rooms in phase 2. They added a "new building at the ocean view area. Seems like they ...

I am a timeshare owner at Westin Kaanapali Ocean Resort villas in Maui. I own one week every other year. While the propery itself is good, the timeshare ownership has terribly low value. My maintenance cost is just under $1800 which went up 35% in 4 years but the starwood points have not increased at all in the same time frame, which means, I am ...

We were in the Villas North
Overall we really liked this place. We were four adults and four kids in two different units.

Likes:
Ocean view, fifth floor.
Quiet rooms. I never heard footsteps above us, though I know people were there. Same with our next door neighbors.
Pool temperature and sharing. We did not have any pool trouble ...

Check-in not til 4pm...disorganized. Room furniture tattered, couch smelled. Room overlooked a noisy kitchen dining area, no view. Pool so cold no one could get in it. Not heated even though was stated in brochure. Not worth the money. Nice location.

They advertise "Stay and Play at 3 resorts meaning the Westin hotel and Sheraton Maui. However when we tried to use the pool at the Westin hotel, we were refused. The manager at the Westin hotel said they change their policy when the occupancy rate goes above 95% and so we couldn't use the pool. The manager at the Villas, said that the ...

We were lucky enough to be here during the first week the spa opened. The spa is beautiful without being intimidating or over the top. My husband and I booked a couples massage that I have to say was one of the best massages either one of us have ever had. I enjoyed the spa so much that I went back for 2 more treatments, a body wrap and a ...

Beautiful surroundings, luxurious accomodations, a great snorkeling beach right in front of the hotel and very friendly service. Private location yet close to many restaurants and activities.

My husband and I own timeshare at the Westin Maui, and this is our first visit to the Villas. The resort is very nice, GREAT location, pools are fantastic. However, until today (this is our 3rd day here), I couldnt put my finger on why Im not really crazy about it. One - it lacks warmth and any attention to detail. This resort is so ...