Stayed here before several times a year. Hotel now has a “new owner” has no clue of running a hotel. Owner seems more concern with making money and loosing long term customers. Seems like a lot of cost cutting with the new owner. Price was increase because of one flat screen TV, new mattress and key cards. Most extended stay on this ...
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poor customer service
By A Yahoo! Contributor, 05/17/09
We stayed last night. They canceled breakfast at the last minute, claiming no food was ordered. Someone threw up in the pool last nite and we were told then it would be ready so the kids could swim in the morning. In the morning were told at first that maintenance would fix it and they would extend our checkout so the kids could swim. Then we were ...
There was nothing I did not like. I only stayed for one night but in that night I decided whenever I stay in the area the Arcadia is where I will stay. Staff was great. The room was a bargain in anyones standards.
Very good services. High speed internet, good breakfast, good personnel to help during working hours up to 10:00 pm. Big rooms with kitchen and all clean.
I stay here each time I visit.(6 Times)Located in Sharonville. Rooms large, clean, homey. Brand new suites with kitchenettes. Laundry and fitness center. Shopping and restaurants very close. (Walk to burbanks bbq, great food!!) Nice area. High speed internet included. My home away from home! Staff is always great!