Skipping the check in desk was great. Staff brought me right to my room and took care of any needs I had. If it wasn't for the front desk I'd say the service was average, but the front desk was fabulous. My wife and I were pleasantly surprised with the montage. We've enjoyed our times there considerly more then the Ritz down the street.

Way overpriced even for what you get, to the point that they seem tacky in the way they stick it to you. Lots of better places around with REAL class.

My husband planned a suprise trip to the Montage for our 1st wedding anniversary and what a suprise it was! He had a day at the spa booked for me, which was a top notch spa, and we enjoyed dinner at the Loft on the evening of our actual anniversary, which was fabulous. The ocean views from our room and the spectacular lobby were enjoyed each day ...

high quality service and high quality spa at this luxury resort, but comes at a price. if you can afford it, would strongly consider this for a romantic getaway weekend. recommend the loft restaurant over the more formal studio. also, nearby pelican hill golf course is outstanding.

Over-rated, over-priced. Great location but not worth rooms starting at $500.

If your paying this kind of money stay at the Ritz. They have a better beach (based on the types who frequent it) and the service is the standard by which all others should be judged. I can afford the best and expected that from the Montage, but the small room, average service, and so so location just didnt work for me.

Granted the Montage is a grand and beautiful property, unfortunately the staff is not up to the Ritz prices they charge. If I'm going to shell out serious money for a stay at a property like this I should not have to put up with condescending, poorly trained, and in some cases down right rude employees. Maybe, with time the service will match ...