We had to take a family member to the airport in the middle of the night for a flight. We live about 2 hours away and there was a horrible snow storm so we diecided to go up that evening.

We where so impressed with the staff, the rooms where super clean, the beds where so comfy, and the breakfast in the morning was so good.

My favorite part ...

My only complaint was with the water pressure in the shower...which I can deal with. The beds were really comfortable and the room was very clean and spacious.

I reserved a queen suite. This was no suite. The room was smaller than a regular queen room, with only a half wall sticking out three feet from the wall for privacy. There was no privacy whatsoever. The sofa bed was dirty from the last guest, unmade, and had stains on it. The elevator doors slammed and was very disturbing to our room adjacent ...

Excellent service- room was clean, newspaper was delivered early, plenty of towels,free internet access, enough supply of fruits and coffee (the whole day) & very courteous and helpful staff.
Close to the Mall- less than 3 minutes ride to MOA; approximately 10 minutes walk.
Difficult to find a place to eat or buy grocery items when you are not in the MOA especially if you do not have a car.

Nice area and hotel. The renovations will be great once completed, however, during my most recent stay, the smell of paint and glue used in the construction made me sick.

Clean, nice lobby, friendly service.

All staff was extremely helpful and courteous (except for one front desk employee who was rude to my boss on the phone.) They went to the max to make me feel welcome. The only problems were that the printer didn't work 99% of the time, so I had difficulty getting my presentation ready.
The restaurant service was horrible. One of our group ...

The breakfast was very good with a nice variety to choose from. The shuttle worked perfectly and the drivers were very helpful and accomodating. The pillows on the beds were herendous and the room was stifling hot even when we tried to turn on the AC. Ended up leaving all air off and opening the window. Thank goodness it wasn't summer.

We enjoyed our stay at this hotel. The staff was very friendly and it is a conveneint place to stay if you are going to the Mall of America. We would stay at this hotel again.

great place to stay have stayed here several times i am a mall of america junky i have stayed at almost every hotel motel in a 25 mile area the only complaints were the reaturant and the check in now the resturant has awsome food but last time i stayed they had two wedding parties and it took 2 hours to get waited on and fed they discounted my ...