This resort was very nice. The employees were very helpful and friendly. However, we were overcharged at every turn and to date we have not received an adjustment. The folks in the accounting department could take a lesson from the other guest services.
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Great resort for hikers
By A Yahoo! Contributor, 07/03/09
My husband and I stayed here for our honeymoon last October. The weather was perfect. There is a long "decompression" drive to get into the resort that is really nice. We saw roadrunners, box turtles, turkey buzzards and TONS of armadillos. In fact, there were armadillos all over the place near the resort.
Our room had a view of one of ...
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Gracious service and wonderful spa
By A Yahoo! Contributor, 02/01/09
We visited off season on a mini-vacation midweek. It was very quiet. The staff were all very kind and helpful and went out of their way to assist us and answer questions. The spa was fabulous and spacious. The food was good but there wasn't much variety since it was the off season. Restaurants were limited to one on the resort. Lots of ...
I arrived to have the front desk blurt out a price that was way above the price confirmed and charged to me. It was my husbands birthday SURPRISE. I had to then ask her about this amount after he walked away. I had booked the raft tour online on a different credit card and received a confirmation for $55 for two people on the TWO HOUR SUNSET ...
The hotel is absolutely beautiful with gorgeous grounds and surroundings. Also my opinion that it is too expensive (accommodations, food, activities, etc...) Paid a price online, when arrived, she informed me that costs was different....when asked...it is a risk fee...still pending on my account...so, I am curious to see final costs. Only ...
5 of 5 Yahoo! Users found this review helpful
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Great Hotel! Very pet friendly! But the food...
By A Yahoo! Contributor, 08/26/08
This was my second stay at the resort first time was on business...with an expense account. Beautiful property, pool is awesome and the lazy river is huge, food is mediocre and very, very expensive for what you get! 14-17$ for breakfast! Highly recommend the green chili mac and cheese at shellers but was unfortanately the best thing we had during ...
3 of 3 Yahoo! Users found this review helpful
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Be very carefull with your personal belongings.
By A Yahoo! Contributor, 08/07/08
The caddie stole my Cartier watch from the golf cart, nobody cares about it, even the manager, just a "we will call you" "I promise we will find it" and nothing happened, I'm still waiting since may 2008.
5 of 5 Yahoo! Users found this review helpful
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Nice place, but got overcharged-
By A Yahoo! Contributor, 05/13/08
We loved the food and the atmosphere, but the place is way to expensive. We booked our room for two nights online and paid in advance. On checkout day we got our final bill and they didn't deduct the amount I paid online when I initially booked the room. When we got home and checked the account we see that they charged our account $4600 when it ...
5 of 6 Yahoo! Users found this review helpful
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Peaceful & beautiful resort
By A Yahoo! Contributor, 05/11/07
The grounds of this resort are beautiful - we enjoyed walking along the river. Our room was very comfortable - nice sheets and comforter. The food was good - service at breakfast was so-so, kind of slow. Overall - great place, very relaxing.