I recently was in Ark City to visit a sister who is very ill. I spent three days at the motel. The breakfast was great, especially the waffles. On two evenings we needed a small room to bring family members together to discuss my sister. The management of the motel allowed us to use the breakfast area. I am so thankful for their helpfulness at a time that was very stressful for all of us. Their caring was overwhelming.

I have tried to contact the hotel many times this AM. Due to an emergency I need to cancel a reservsation. The telephone rings continuously and no one answers, plus there is no voice mail availabity. If I can't cancel the room, my credit card will be charged. IF they won't answe the telephone I can't cancel the room. Not very good customer service I'd say.