Clean, good location to city and to expressways. Staff couldn't have been more helpful. Continental breakfast daily was a cut above others we have had and during the week they offer evening social hour (530 to 700) with food and complimentary beverages. Stayed in the front of the hotel, and it was very quiet considering its proximity to major ...
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Comfortable/ but poor service
By A Yahoo! Contributor, 02/17/09
Checked in for two day but an emergency forced me to leave 4 hours after the check out time...was charged for the TWO DAYS...
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Comfortable and spotless
By A Yahoo! Contributor, 06/15/08
I had the pleasure of staying at the Cresthill Suites just a week ago for five nights. My suite was very comfortable, exceptionally clean. The staff was very attentive and friendly.
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Would stay again
By A Yahoo! Contributor, 04/30/08
Wonderful value for the room rate. Very clean and spacious room, fully equipped including a tiny dishwasher. Slept well in a very comfortable bed. Spent one night with my son after a concert at the Washington Ave Armory, conveniently on the same street since I don't know Albany. Breakfast in the AM had a nice selection and the coffee was ...
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Bad Experience
By A Yahoo! Contributor, 11/17/07
We have been using this hotel for business needs. We went in one night and they had no water. They were working on a main line. Our group had worked a 12 hour day and all we wanted was a shower. The clerk kept telling us it would only be an hour. We checked with the guys working on it and they said we would be lucky to have water that night. We ...
I will never use this hotel or any of its other locations again. It is unsafe and management is unresponsive to guests' safety and needs. While a long-term guest at this hotel, my room was broken into two times! The assumption is that it was the hotel staff who would use guest rooms while they were out. The first time it happened, the ...
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Excellent Experience
By A Yahoo! Contributor, 06/27/07
Very Clean Hotel. Laundry facility on every floor and if was free. Spacious bright clean rooms. Nice kitchen area with full kitchen appliances. Nice Welcome basket. Price was very reasonable and staff was very helpfull. Comfortable beds. Did not us the outdoor pool, did not have warm weather. Wish there were more Cresthills on our trip to stay at.
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Awesome
By A Yahoo! Contributor, 01/21/07
My daughter moved to Albany, NY in August. Their apartment is too small to accommodate any guests. I tried various motels in the area. I was not impressed. All of my children planned a to visit her in Jan. I checked out Cresthill Suites online and reserved three suite rooms for our family. It was an awesome experience from check in to check ...
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Our home away from home
By A Yahoo! Contributor, 11/29/06
We have stayed at this location several times and only wish that we had found it sooner. The suites were suites are nice, but do not compare to the staff. They are not only helpful, but extremely friendly too. We will continue to stay here as long as we make the trip to Albany.
The Crest Hill Suites are nice, clean, fully appointed studio suites with a full kitchen, including pots, pans, dishes, everything you need for an extended stay. I spent the better part of a week in Albany helping family move, and found it to be a perfect refuge, and larger than some studio apartments I have seen. Would definitely recommend and stay at again!