management is terrible, encourages one to not want to return.

This was our 4th year going to Grand Bear Resort, it was our last. Pools were dirty, water was cold, they never mention on their web site that there will be no life guards on duty Mon.-Fri. only Friday after 3 pm through Sunday night. You can go in the pool, but nothing will be running, no slides, no wave pool, no lazy river. They also hit you ...

We just returned from Grizzly Jacks Grand Bear Resort in Utica. We had been looking forward to going for months. Rented a Cabin for 2 nights and when we first arrived we were quite pleased with the accomodations. That changed when we realized there was no hot water in our cabin. They sent maintenace to fix the issue but they were not able to ...

We arrived to a wave pool and hot tub that were cold and not working, a chemical smell that was so bad it sent my son into an asthma attack. We couldn't even use the water park for the first 18 hours we were there. The tilt a whirl DOES NOT LOCK but you don't know this until the ride is in motion!! Then the next day when we could finally ...

My 3 sisters and teen age daughters spent a long weekend in a Villa. Fireworks were spectacular, entertainment Sat. evening was super and we cannot wait to return in the winter.

We enjoyed our stay but most of the lodge services were closed due to the time of year and day of week. So, the main restaurant was open and food was good. The indoor amusement park was closed during the week and reopened at 4:00p on Friday. The website did say the amusement park was closed on Thursday but would reopen on Friday but it ...

This is our family’s second trip to Grizzly Jack’s. The first time we came alone and this time the in-laws came with. The rooms are pleasantly furnished. Grizzly Jack’s is only 55 minutes away from where we live and is located next to Starved Rock Park.

The food in the adjoining restaurant is “good”, but a little ...

Just got home from Grand Bear resort at 1:30 am. Didn't even stay the night!

1rst The front desk girl was extremely confused and unprofessional at the check in. But we still had high hopes and paid $319 plus tax for a villa expecting to have a great time

The villa itself was great and large and clean!

2nd The waterpark was smaller then ...

My husband birthday was Thursday, May 10, 2007. As usual every year we go to the DELLS, but this time I decided to surprise him. He enjoyed the Water and Amusement parks as much as our 11 year old son. The customer service was excellent. The employees were very informational and the drive only 1.5 hrs. That was perfect for me.
Now that it's closer than the Dells we're going again this summer.