IT was the best time i HAD I'm from new york i went to california to vist some friends i found went to this resort because the rates were great i looked online to get info about this place and read all these bad comments so i was thinking of changing my mind but i already booked the nights so isad to myself it really can't be that bad. I ...
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Just say no
By A Yahoo! Contributor, 01/16/09
This was the worse place out of 14 different like advertised establishments we stayed at on a recent vacation. I couldn't tell if the staff was being rude or just stupid.
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Were going back!!
By A Yahoo! Contributor, 07/20/08
A wonderful vacation that we had last summer there!! The pool was the best and great service. Rooms...wow, fantastic. We already have our reservations for this summer, can't wait!
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Wonderful Week!!!
By A Yahoo! Contributor, 06/04/08
We exchanged a week to stay at Palm Canyon and had a wonderful time. I don't know if the staff has changed since some of the awful reviews that I read, but we found everyone from the front desk to housekeeping to be very helpful and responsive. Our room was clean and spacious and we loved the location. We liked it so much that we stayed an ...
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wonderful
By bettyptt1, 06/03/08
We arrived at our room and were very surprized at how great it was. It was clean and very spacious. We had a view of the beautiful pool/ waterfall area. Our grand-kids had so much fun on the slides, they didn't want to get out. The people were very nice. I heard a lady in the lobby complaining about their room. She said she was used to staying in higher class places. Well We loved it, and it was beautiful!!!!
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great getaway!!
By A Yahoo! Contributor, 03/26/08
We love the gym, the waterslides ,the bar at the pool, we love going to the sidewalk sale on thursdays, my kids love this resort,they always have fun when we go. there is activities for the kids throughout the week which is great, we do wish they woiuld be bring back the bikes though. it was nice to be able to check out bikes and go ride for an afternoon.
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Never dissapointed
By ssd, 02/12/08
me and my family always come here and we love it.everythings in walking distance or just a short drive,the swimming area is really nice and the staff are always there to help.
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I own but I hate to use Palm Canyon
By A Yahoo! Contributor, 02/07/08
This property was good years ago when we bought the timeshare. We went back for a visit and it was like thug city, I don't feel safe especially on the weekends. Management in my opinion has always been bad. You cannot get an answer from anyone. I had an easier time communicating and getting a response in Spain, France and Italy. At this point ...
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poor customer service
By A Yahoo! Contributor, 01/22/08
having found this property available for weekend guests, I wanted to check the place out and see a room. I drove over to the property, went to the front desk, was told to go to sales, went to sales, nobody there, went back to the front desk and was told I could not see a sample room. The concierge person was too busy just sitting there to be of any help, and the desk clerk couldn't have cared less, talk about lazy and rude.
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Monarch Grand Vacations - BAD DEAL
By foggymoves, 06/30/07
Monarch Grand Vacations gave us the worst vacation experience ever! We were invited for first time in Palm Springs and they made us stay at the Palm Mountain- roaches all over the bathroom in one room and cigarette smoke in the second! Poor customer service too!
Word of advice- if you are trying to entice folks to be a member- at least make ...