Very pleased with the overall value and service. Bartenders were excellent and the check-in desk people were very polite and helpful. Excellent bar across the street called Drink (http://www.drinktexas.com) and near some great restaurants, especially Biga. Check the Contessa's website for specials or http://www.visittheriverwalk.com/.
The Hotel Contessa is a beautiful hotel, located on a very pretty section of the Riverwalk. Xmas time is so festive. Booked through the hotel website at a good price for our Xmas stay - I enjoyed the view for the extra dollars we paid. The room is perfect for people that need 3 beds (the couch in the sitting room is a sofa bed) and having 2 ...
We enjoyed our stay and have no problem with the environment or service. However, the hotel charge me for mini-bar that we do not use. When I check they gave me credit. However, 2 weeks later they charge me $85. We had put all the items inside the mini bar next to the cabinet so we can use it for baby milk. I've call them twice to resolve this issue but they have not return my call.
I travel frequently around the country and Europe and found Hotel Contessa very mediocre. The hotel itself looked nice but service was slow. The most disappointing part of the stay at Contessa was the theft of several articles. I am sure this doesn't reflect on everyone there but it will prevent me from staying there again or recommending the hotel as this has never happened to me before at any hotel.
Just getting out of Iraq for some R&R, my wife and I took some much needed time away from it all. We arrived at the hotel and it started with the valet parking, taking us to the front desk and helping us to our suite. The room was huge and just perfect. The valet, front desk personnel were just so friendly and helpful. After getting rested ...
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great hotel, poor service
By A Yahoo! Contributor, 06/19/07
Very nice, clean, comfortable suites. Ideal for a family. Good location.
Service not up to their 4 Star rating. Communal outdoor balconey overlooking the Riverwalk has probably 8 tables, but only 2 have umbrellas. It is no sercet it is hot and sunny in San Antonio. Many people were there sweltering in the heat this past Sunday (6/17/07) to ...
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Wonderful Hotel
By A Yahoo! Contributor, 05/15/07
When I was checking in, I overheard a family that was checking out how much they enjoyed their stay. They were right! The staff was wonderful and the rooms, beautiful. I can't say enough good things about the Hotel Contessa! I can't wait to go back!
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WOW!
By A Yahoo! Contributor, 03/19/07
The hotel was very beautiful and clean. The staff upon entry were very friendly and helpful.
Beware of the noise. Because of the open area that runs up the middle of the hotel noise echoes very loudly and very late. Noise from the street view is also very loud.
Food is overpriced for its quality. Disappointed in the lack of complimentary ...
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Lovely, but be advised......
By A Yahoo! Contributor, 12/28/06
The Hotel Contessa is lovely, beautifully appointed, comfortable, and modernly elegant. Although we enjoyed our stay, 3 nights, 12/2006, there were a few shortcomings that really lowered our overall opinion of this hotel. Even after confirming our reservations the day before coming, we were given a room with two doubles instead of the ...