I have previously stayed at the Hyatt (Birmingham) and found it absolutely wonderful, the staff friendly and helpful and serivce second to none. 2nd time round was not so great, considering it had been a couple of years since I had been I had high hopes for my Hyatt experience. The staff were unfriendly and looked miserable on arrival!! Not once ...
2 of 4 Yahoo! Users found this review helpful
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Best hotel i have ever stayed in!
By A Yahoo! Contributor, 10/12/06
This place had everything and more. Was clean, tidy and very comfy. It is great value for money and it was by far the best hotel i have ever stayed in. This luxurious hotel should definatly be a 5* accommodation.