Front Desk and Concierge staff great. Domestic/Housekeeping could be improved. It was bad enough for me to ask them to return to re-hoover my room. Frankly the carpets were filthy. Breakfast selection was satisfactory however the service was dreadful. I left my table for a few minutes to go to the buffet and came back to find that my table ...
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Not very impressed
By A Yahoo! Contributor, 07/24/08
When searching online for a hotel in Manila I was impressed with the description and photos of the Crown Plaza, but when I got there I thought I was in the wrong hotel. This hotel is only 3 years old, but the rooms look 15 years old. The thing I noticed rite away was the very poor craftsmanship. The carpet in the room was dirty, grout in the ...
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good food... awful F&B service
By A Yahoo! Contributor, 01/26/08
The hotel has the most extensive buffet and its so yummy!The best PIZZA! But I am complaining bout the people working in the outlets since they are not privy or know how in current promos and events of the restos. Probably its high time the people in the F&B department trains their subordinates.
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Bad service
By A Yahoo! Contributor, 10/23/07
This people are really good in selling I have no doubt. Now the real terror comes when you are charge with something you did not use and they keep on passing blames to each other. They have no service for problems, I would say service is only for new transactions! I'm a local who lives here so imagine what more if your a foreigner!
1 of 1 Yahoo! Users found this review helpful
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Great Rooms!
By A Yahoo! Contributor, 05/28/07
The room given to me was great and big. Courteous staff especially housekeeping and room service. However, I was not impressed with the breakfast buffet in Seven Corners. Manila Pen's breakfast has more selections and I was never tired of it. I stayed at the Crowne Plaza for 7 nights and already got tired of the breakfast the first day. The ...
4 of 4 Yahoo! Users found this review helpful
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hard beds
By A Yahoo! Contributor, 02/14/07
The hotel is nice and clean. Good location to business and shopping centers and public transport.But their beds are hard, hard, hard.ON checking, they use they local brand that is not too good and its like sleeping on the floor.
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Wonderful Stay!!
By A Yahoo! Contributor, 02/01/07
They gave me a room which overlooked the roof of the building.Noview at all. I requested for another room and they assured me thay would call me back once a room was available. never got a call from anyone.
I wanted to know if they had a property in Vancouver because I was on my way there. Their front desk person again assured me that someone ...
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if we're in manila, its always crowne plaza the best hotel
By A Yahoo! Contributor, 12/07/06
the hotel is really clean, very nice staff especially MS.kathy.we stayed there for 2 weeks, and its always ms. kathy who cleaned the room (817).
THE FOOD is awesome...
we had one problem with the front desk staff who checked our internet connection,somethings lost inside our room ($100bill)..so we had to go to police and do all the ...
2 of 2 Yahoo! Users found this review helpful
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A Pride of Manila Hotels
By A Yahoo! Contributor, 08/29/06
great food, especially buffet breakfast! nice accomodation and service. what about a free internet access in the future? Really, a hotel where Philippines can be proud of.
3 of 3 Yahoo! Users found this review helpful
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Sleek and Superb!
By Eunice Antoinette C, 06/12/06
The interior of this place is beautifully crafted. The lobby and other areas were all lovely.
The room was cleaned very well. The bathroom is larger than most, long baths are great here.
The buffet in their restaurant Seven Corners is awesome! Amazing feast cooked right before you, by chefs! It's like having your own personal chef to prepare your lunch or dinner.
I suggest you stay here everytime you're in Manila!
4 of 4 Yahoo! Users found this review helpful
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