My group of 52 had only positive experiences during our stay. The staff was warm and friendly and is a GREAT place for a family trip. This is not the hilton nor is it disney world, but a first rate DUDE RANCH...the people posting negative reviews were obviously expecting more than the great florida outback. my group will return this coming year and i already have commitments from many more than the 52 during my first trip.
OVERALL
Bad experience
By A Yahoo! Contributor, 01/26/09
The place needed major upgrades. Our room was very disgusting and had stains and dirt all over the couch. We were told that the presentation was going to be 90 minutes and it ended up being 2 1/2 hours presentation. At the end the man (manager i presume) was so RUDE to us. It was not worth going.
OVERALL
Located so far form any meager Florida attraction.
By A Yahoo! Contributor, 12/07/08
This place was sealing a timeshare deal. You know come see us, check it out buy a timeshare. I gave two hours to their talk which was only to go 90 minutes. The ladies we talked to first were very nice but the manger became very rude, after we told him we could not afford a timeshare at this time in our lives. We had a good time, but the place needed work and was located so far form any meager Florida attraction.
OVERALL
Service
Cleanliness
Location
Value
Wouldn't go back
By A Yahoo! Contributor, 06/16/07
Upon our arrival after a 15hr drive, we were given an occupied cabin. Then we were given a handicapped cabin with dead and live bugs everywhere. We were so exhausted we slept it off and the next day we were after lunch getting moved to a new clean cabin. We finally got in after the two different sets of keys and calling security to fix the lock. ...