Horrible! Paid for an updated beach front.....
1. Bugs in room (including the bed)(lay down a blouse and they covered it)
2. Ceiling leaked
3. Luggage rumbled through and items stolen (medicine & camcorder)
4. Room smelled bad
5. Roof leaked and was partially caved in
6. Construction noise began at 7:30 am
7. No one to complain to
8. My ...

Let me start off by saying, AWFUL! The staff is beyond rude, the food is so terrible I wouldn't let my dog eat it. When we booked our reservations the room described on the web site is a blatant LIE! Our room was filthy and the atmosphere was like being in a wet sock.The bedding was literally wet and there were stains on the walls! They are ...

Very bad management. They should close this place down and start from scratch. Be warned. All the reviews are absolutely true. They over book and put you in lousey room. After spending 2 hours checking in they put us in a room with no working a/c and lots of mosquitos. I spent the next 3 hours killing mosquitos with my 1 year old daughter in the ...

I must say, I watched the Casino employees take advantage of intoxicated patrons. Thousands of dollars went into casino hands.

No winners and a good scam on the casino's version of roulette.

Don't go inside.

On the good side, the beach is fine. The view is of an oil tanker.

Overall, I'd give this place 1 1/2 stars out of 5. Americans would not like this place.

T

It smell like crap ha ha ha ha yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Based on the previous trips to that resort the only thing still acceptable is the beach.
Despite late arrival the room was not ready. After a long wait we were given a room with the bathroom ceiling leaking waste water. Next day moved to a different room with the same problem. So the first two days of our vacation was spent making trips to the ...

Reserved to stay ONE night with my husband and 14 month old baby. Well, they overbooked and didn't have a room for us. They sent us to a place that was supposed to be as nice. NOT! It was absolutely horrible, not to mention the way we were treated by the front desk at the Hamaca. NEVER AGAIN

I was there for two nights this past X-Mas holiday with friends from Miami and I really can say that I enjoy my stay there a lot. I'm Dominican but I have been to different hotels in the island and by far this one for the price and location is great. Food is very good, tasteful, the different variety of internation cuicine is for everyone; the ...

After a long flight my husband and I show up to find out they DIDN'T have a room for us (even thought we booked it months in advance) and sent us to a two star resort "five minutes down the street". Commuting from resort to resort was time consuming and put a damper on the whole vacation experience. I would NOT go back EVER!