Cancelled a reservation was billed. Had spoken to hotel staff and was given persons name as confirmation. When I called to ask why I was billed they admitted that the person worked there and that is was their policy to give out names as confirmation however they refused to credit my account. Had stayed here previous time. Main building is better the new building in winter.
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warm memories
By A Yahoo! Contributor, 01/07/06
The Elm Arch Inn is a charming step back to comfortable, simpler times. The best location in the area! All the rooms are unique and full of history.
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