I like cleanliness and cooperative staff. Manager David Patel is very helpful person.

We had a commode stopup for 2 days and I was offered a plunger to fix it myself.We got only 2 towels dasily and sheets on bed had holes in them. We stayed 4 dayed and never got clean beds. After I had checked out of the hotel and got home they charged my debit card, without my knowledge or approval, for a 50.00 pet charge. The dog never stayed at ...

I know they have a new owner and they are trying to do some inprovements BUT They said we were gonna get a recently remodeled room with everything new !! The only thing new was the carpet which was strange our feet still got a little black on them. The whole room felt greasy !! The bed was nasty and we couldnt sleep cause everything was so filthy ...

This hotel isnt recommended to animals not to talk to human. Very old, dirty, and i couldnt sleep because they had bugs in the room and holes in which they hide. Its ridiculous and i rate this hotel a zero.

IRONICALLY UNLIKE THE OTHER PERSON, I THINK JULIE IS A VERY HELPFUL PERSON!!SHE WENT WAY OUT OF HER WAY TO HELP US GET AROUND SAN ANTONIO!!THE MOTEL WAS CONVENIENTLY LOCATED NEAR DOWNTOWN AND OF COURSE SEA WORLD!!THE CLEANING CREWS WERE VERY COURTEOUS AND HELPFUL AS WELL!!PRICE WASNT BAD EITHER!!EVERYTIME WE GO VISIT OUR SON AT LACKLAND WE STAY THERE AND WE WILL CONTINUE TO DO SO!!THANKS FOR THE GREAT HOSPITALITY SAN ANTONIO IS KNOWN FOR!!

We had a horrific experience at this place that, ironically, also involved the front desk clerk named Julie asking for MORE MONEY at check in time. She was rude and disrespectful and not helpful at all. The room was very dirty and dark with very dirty carpet and floors. The bathroom was awful and we cleaned ours before we could even use it. The ...