I've spent approximately 160 nights at this hotel, over the course of the past year. I've also stayed at Hiltons, Marriotts, and Holiday Inns. This is the BEST RUN hotel that I've stayed at. I would gladly stay here before anywhere else. And even though there are other hotels closer to where I will have to work, I would still rather stay at CI&S.
This hotel was one of the best places I have ever stayed. I thought the staff was friendly, breakfast was great and the price was very reasonable. It was also nice to be close to Baltimore and so easy to get there from the hotel.
We got to the hotel late after a long day of travel and were greeted by warm and friendly staff. They were extremely helpful. Our room had a very new feeling and was clean.
The only snafu was when our 4:00am shuttle driver failed to show. This problem was immediately remedied by the hotel paying for our taxi to the airport.
This was a very nice and affordable hotel that we used before we left for a cruise. We left our car in the parking lot and took the shuttle over to the airport. When we returned, our driver was so kind. He even offered to drive us directly to our car in the parking lot. We will definitly stay there again in the future for any future trip in which we fly out of BWI.