first room not made up, toilet broken, no pillows, couch opened up and checked in at night, they moved us to another room. the next day no housekeeping, we were out all day, had to ask for towels. the day we checked out wanting to sleep in til noon, check out time, housekeeping woke us up at 9, even though there was a sign outside. was told we ...

Stayed three nights, all was good. Did not use the resturant. Had the wrong room (two beds when I requested a king) the first night but the staff moved me to a king for the other two nights. Staff was friendly and helpful in locating various places around downtown. 1 1/2 blocks from the tunnel entrance at Reliant Tower which was a plus for me. Fitness room was small.

I am not a resident of Houston however the company meetings are in Houston and Mapquest is okay, but Sylvia Hernandez was my OnStar. She knew exactly where I needed to be and she got me there on time and picked me up on time. She was my shining star and I will be back only if she's there to assist me. Thank you again for being there for me.

Arrived Monday afetrnoon around 3pm
You either have a choice of leaving your car with the valet (that cost $20 a day) or leaving it in a city parking lot that cost$10 every time you come and go. Would not suggest leaving it in the city lot.
Check in was fast and the lady was very friendly. She made small talk with us that she had been to our ...

i had my 21st birthday party here and it was the best