They left a message two days later stating they were going to charge us for using an iron on the bedcover. We never did this and never used an iron at all! Not only did the manager not listen to us, but lied when he said he would look into this and call us back in 24 hours. he did not. I think they are running a scam! If we are not reimbursed, I will never stay at a Holiday Inn again.
Well I am really picky when it comes to hotels and I am always scared to stay at one someone else hasnt that I know. But we stayed here 5nts and it was the greatest. The room and beds were clean. The bathroom was exceptional and it was fairly quiet at night. Couldn't have asked for more with only paying 80 a night and breakfast included
OVERALL
Service
Cleanliness
Location
Value
The place to stay if in Kissimmee!!!
By A Yahoo! Contributor, 03/26/08
The customer service was exceptional. I had 2 rooms and both were very clean and comfotable. The breakfast buffet is delicious, I was there with my family and the children as well as the adults enjoyed the wide selection. I was very impressed that everything was so clean!!! I would come back for sure. A bit pricey, but you pay for what you get, a quality stay!
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Worst ever!!!
By A Yahoo! Contributor, 07/05/07
there was mold in the bathrooms.Kids everywhere screaming and running around.No parents watching them, and the staff did nothing about any of it.
2 of 3 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Like you never left home
By A Yahoo! Contributor, 09/06/06
This one place you would fall madly in love with!!!,and the prices may be a little steep,but you are worth this!!! Cable,movies,and computeer's in the room,and games for the kids in the room,and ironing board,and iron in the room,and it's like you fell into alittle bit of heaven!!!!
This was the worst night I have ever spent at a hotel. The room was clean and comfortable and would have been great if it weren't for the screaming kids running down the hallways and the paper thin walls. We called the front desk and they did take action and give us a credit for the night. When I checked out the next morning the staff was ...
Close to all attractions, shoping centers. Clean, look very nice for the price. You can walk to all little shops around there & find many cute affordable gifts !!
It seemed a nice place to stay. Didn't find anything not to like
You did not find this review helpful.
2 of 4 Yahoo! Users found this review helpful
OVERALL
Excellent Place to Stay
By A Yahoo! Contributor, 07/21/05
A new or recent remodel, great room had a mini suite, seperate room for the two kids with single beds and a tv. main room had a king size bed with a tv, mini refrig and microwave. Hotel was spotless and the help were pleasent and very helpful with everything. Breakfest was simple but pleniful. overall great stay.