The complaints- One room smelt moldy and the mattress looked like a domestic cow, and the other room smelt of old smoke. The air conditioner kept the room colder but wet. The food made us sick. No on premise snorkeling. Not much English was spoken.
The Goods- The beach was amazing. A beach soccer court was very fun. The Lobby was a great ...
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Perfect getaway
By A Yahoo! Contributor, 08/30/09
My friends and I had a blast. Pools were warm, the beach water was clear and warm as well. Beach had plenty of chairs under palm trees for added comfort. Many bars available - great coffee shop. Amazing night time shows. Ay ya yai, ouy ouy, chupi chupi. (have to go to kids show to get that). Hilarious MC and fabulous dancers. You'll ...
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Had a great time-would go back.
By A Yahoo! Contributor, 03/28/09
Second time to an all inclusive-value in this resort. The one thing we did not like is that we could not check into our room til 3:30, arrived at 12:00 PM. Towels should have been given. Packed our suits in carry on-smart! Had to drag arround carry-on not smart! Loved the Spanish resturant. Food otherwise ok. If stomache cramps occur-go to gift ...
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I don't recommend
By A Yahoo! Contributor, 11/21/08
We loved and hated this vacation.
Over our 6 night trip, we had to move to three different rooms.
First Room - my wife and I requested a king size bed, but this room had two double beds. Also the safe did not work.
Second Room - (in their Elite Club) on the second floor. In this room our safe once again did not work. Also our sliding ...
nice beach /rooms ok /they do not cater to the americans/no american food /sick all week /some one needs to look at food service /flies and birds all around buffet/ restraunts were ok/we should have been told about food /
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Vacationers beware
By A Yahoo! Contributor, 07/26/08
Half of the people in my party and half of all people i talked too at the resort got violently ill last week. The hotel staff did not acknowledge they had a problem. They lied to everyone who complained. The beach was great but resort should be burned to the ground. The staff was nto helpful unless you spoke spanish. Buyer beware, you will be very, very very disappointed
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Worst Vacation EVER
By A Yahoo! Contributor, 08/19/07
Service, bad Room Condition BAD Cleanliness BAD No towels, staff inadequate. Pool area filthy. Poor quality food, actually pigs got better food. If you have a person you want to get even with for a dastardly deed, send them there. A/C leaking water from condensation. Had to change rooms twice. In addition there were 7 of us and had 4 ...
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not a five star
By A Yahoo! Contributor, 03/11/07
just returned last night after a seven day holiday. the resort is older so the grounds are well established this is my sixth trip to the dominican and these are the nicest grounds.so a five star for the grounds.the buildings some newer and some older were in pretty good repair and there seemed to be an ongoing process so 4 stars for the ...
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It's ok but....
By A Yahoo! Contributor, 02/16/07
Rooms are realy in bad shape. Some of them are ok but overall it needs to be refreshed.
It is very hard to communicate with the reception staff. Either they don't undurstand you or they mean not to understand in english or french.
It's not a very client oriented place.
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poor service
By A Yahoo! Contributor, 06/12/06
The food was good but the resort offered very poor service. You pay for the complete package up front, however, there always seems to be a discrepancy when you try to actually participate in included activities. Now the front desk says one thing, activities says another. You get it at the end but who wants to argue during vacation.