There are two different companies that manage this resort. A great company manages the timeshare section of this resort and I have nothing bad to say about them. The other group is Marc Resorts. I would not recommend booking with Marc Resorts. I stayed in a privately owned condo managed by them at Pono Kai. Only one manager who works 8am-5pm. ...
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By A Yahoo! Contributor, 03/04/07
Pono Kai was a great place to stay in Kauai. They had great service from their Guest Service Agents and Activities staff. Housekeeping also did a great job. I will definately return to Pono Kai when I come back to Kauai.