Let me preface with we were there shortly after the hotel opened for the season. The heat did not work and was not corrected for three days. Spa reservations were screwed up and the staff (with several exceptions) was absolutely clueless and very unhelpful. For $100/night it might have been acceptable but not for $1K/night. Spa was excellent if ...
A truly time out of mind experience, I was there on business but it did not feel like it. A stunning setting with a superb room and splendid service. Dinner at Ruth’s Chris and a spa treatment my last night burned a fantastic memory I will never forget.
Being in the hospitality industry myself I expect great service and I love a great hotel. There is nothing better then a nice relaxing stay somewhere when it is just vacation. When it is your honeymoon it better be better then good. It has to be fantastic. Hotel Park City was far past even my experience in many other 5 star hotels around the ...
Yes, this facility is nice, but, we experienced numerous problems during our stay in the Deluxe Cottage. The Jacuzzi bathtub in our room did not work and was never fixed during our 5 day stay. Upon arrival, we had no shampoo and the following day after housekeeping had been there, we still did not have shampoo. We were short on towels one day and ...
I have visited many hotels in Park City and would have to say this is one of the most favorable of them all. Though the staff seemed over burdened at the front desk we were well taken care of. Ruth's Chris is amazing and the service was great. The spa was fantastic with many services to choose from. We spend a day and received services ...
Everything about this resort is wonderful. We have already booked our ski vaction and can't wait to be there when the snow is falling. Every rooms has top of the line everything. Staff is very friendly.
We have stayed in many upscale resorts and this rates favorably in many ways. The Spa was excellent and easy to get an appointment for services. We stayed in the cottage suites and the room was outstanding with a private balcony and hot tub. Also the room was spacious and both my wife and I LOVED the bed it was incredibly comfortable. The ...
This place is anything other than ordinary. It is wonderful!!! Beautiful location, spectacular rooms, service met our needs, professional staff, Great pool, relaxing spa... Just wonderful!!!!
I recently got married, and stayed at Hotel Park City the wedding weekend. My wife and i were nervous about the ceremony, but the staff and accommodations put our minds at ease. The spa is AMAZING! Very well appointed with great treatments. The hotel sits on the Park City Golf Course, where we held a golf tournament for the wedding party. ...
disorganized, bad service, rude people.......they must hire their staff from the local prision........a disaster.....very poorly run! would suggest ignoring this hotel. and i am not hard to please.