We stayed here on three different times last Oct, Dec, Jan. Had a wonderful experience. Everyone was friendly, treated us like family, and the place was amacculate. Not sure what or who has changed. Would still go back, if we hadn't purchased a vacation home in Murphy.

There is no way this motel is up to Holiday Inn Express standards. Our room looked like someone had been living in it, maybe using it for an employee lounge. Upon going back to the desk, the clerk became very defensive, saying she should not have sent us to this particular room. Really? When I asked why a guest would be given this room, the ...

I have stayed in hotels all over the world and have never been treated with such accomidation.The staff went way beyond their duty to make sure we had everything we neeeded and wanted.The rooms are large and very clean.This is the perfect place for a quiet vacation.Will definitely return

Rooms were dirty.Staff was rude.Manager was even more rude.I complained to the manager about the room.She was rude.I then overheard her tell the other counter person I was a complaining *!&#@ (you can guess).If I didn't like it I could go somewhere else. The second floor of the motel was flooded.There was big blue fans everywhere.That was ...

Nothing can ever discribe this but one word comes to mind " NIGHTMAIRE ". The entire staff of this Holiday Inn Express Hotel & Suites is Nothing but Rude ! The Loby was just plain Dirty and smelled like Cig. Smoke. The Room my wife and I were given was not even cleaned from the previous night. We asked for another room but was told that ...

I have never been treated this badly before by a front desk staff. They are rude, inconsiderate, sharp and unprofessional. Don't think that asking for the manager will resolve anything either. I even called Holiday Inn corporate offices to complain - just by their reaction leads me to believe they aren't hearing nothing new. The main ...

I just returned from Murphy and stayed at the Holiday Inn Express and found it to be a good experience. Unlike the previous post the staff was extremely accommodating. The only thing I noticed and it really was a big deal was the room was not swept each day. I was there for three days and would not hesitate to go back.