My family and I made our reservations online and had them confirmed. We traveled nearly 4 hours from home and were told that our reservations were not in their system. They would not honor the online reservation because the price was "too low" and offered to charge us $100 more if we wanted to stay. We were stranded far from home on a holiday weekend. I hope this never happens to anyone else.
5 of 5 Yahoo! Users found this review helpful
OVERALL
Great Stay
By tamtalb, 08/25/05
Very convenient to Carowinds. Hotel was very clean with no funky smells in rooms. Staff was helpful and friendly. Pool was rather small but well maintained. Free internet access a plus. Will stay here again when going to theme park, or when business takes me to Charlotte.