Our room was clean and the bed-linens and bath appeared to be clean. The beds were the worst we've ever attempted to sleep on. The TV remote did not work - the owners knew that it needed batteries. The dishes and pans from the evening meal were left on the stove and counter along with a bowlful of food. The breakfast was "baked oatmeal" that was so dry it was nearly impossible to eat it. The coffee and o.j. were good.